Contact

Contact Liberty Pumps

Send pump selection notes, dealer questions, or service details. Include the model number and application where possible so the response starts in the right lane.

A

Address

Liberty Pumps support desk
Hardware and pump service network

H

Hours

Monday to Friday
8:00 AM - 5:00 PM local service time

A useful pump support request starts with the installation context. If the question is about a sump pump, include pit size, discharge height, backup expectations, and any alarm behavior. If the question is about a sewage or grinder package, include basin style, voltage, solids concern, and whether the need is pump-only or a complete system. For parts requests, send the model number, visible label information, and a short description of the symptom. These details help route the conversation toward product selection, dealer availability, warranty review, or a service-parts answer without repeated follow-up. Photos of the basin, control panel, discharge line, or nameplate can also be useful when a crew is comparing replacement options from the field. If a shutdown window is already scheduled, include the deadline so the response can prioritize availability and practical next steps.

Quote form

Tell us what the pump has to handle

For the quickest reply, include total lift, basin size, voltage, fluid type, and whether you need a complete package or replacement parts. This keeps the request useful for dealer and service teams.

Helpful details to include

  • Model number, serial label, or the closest existing pump reference.
  • Application type such as basement sump, drain transfer, sewage ejector, grinder package, or utility water handling.
  • Site conditions including voltage, discharge route, basin access, alarm requirement, and target timeline.
  • Preferred next step: product comparison, dealer pickup, parts identification, warranty guidance, or installation support.